Shipping Policy
Shipping Policy
At RunnerVits, we know runners want their supplements quickly. We aim to dispatch all orders as quickly and efficiently as possible from our UK fulfilment location.
UK Shipping
We currently offer tracked delivery within the United Kingdom.
Our current UK shipping rates are:
| Order Value | Delivery Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| £0.00–£38.99 | Express Tracked Delivery | 1–3 business days | £2.99 |
| £39.00 and over | Express Tracked Delivery | 1–3 business days | Free |
Shipping costs will also be shown clearly at checkout before payment is completed.
Order Processing
Orders are processed and packed from our UK fulfilment location.
We aim to dispatch orders as quickly as possible, including same-day dispatch where available. Orders placed later in the day, during busy periods, or on bank holidays may be dispatched the following business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Delivery Times
Estimated UK delivery time is 1–3 business days from dispatch.
Delivery times are estimates and may occasionally vary during busy periods, bank holidays, adverse weather conditions, or courier delays outside of our control.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
RunnerVits cannot be held responsible for delays or lost parcels caused by incorrect or incomplete delivery information provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will investigate the issue with the courier as quickly as possible.
Contact Us
Email: info@runnervits.com Address: RunnerVits, Boden Hall, Street Lane, Rode Heath, Stoke-On-Trent, ST73SW